CH Villa Euphoria La Marquesa (Ciudad Quesada)

Had a lovely stay but was disappointed when the basement toilet became blocked on Sunday 27th August , communication was poor and from then till leaving the matter was not resolved 2 adults and 2 very young children slept in the basement and having no facilities for nearly a week was very inconvenient and meant having to use toilet upstairs in the middle of the night and having to take showers etc is not good enough.We were informed that a plumber was coming which took 3 days then to be told it was a specialised part that was needed , last communication explained it may be Thursday or Friday however it never happened and no further communication was made with us, either to further update us or even to check as a courtesy to see how we were managing and we feel let down .Overall the property is really nice and we do understand unexpected things can happen the duty of care was very poor in respect of the toilet issue.

Geweldig in het mooie Rojas Positive: Mooie villa helemaal compleet met heerlijk zwembad Negative: Niks op aan te merken

VERY BEATIFFUL VILLA.MODERN.BUT WE PREFERE MORE CLASSICAL STYLE LIKE VILLA LA MARQUESA,WHICH WE WISITED BEFORE.

Fantastic family holiday with a lovely villa to enjoy. Plenty of room great cooking facilities and air conditioning. Local shops and restraunts20 minute walk away with Rojales town a 30 minute walk on the flat. Only downside is location as it’s up a step hill which was difficult for older members of the party. Scott was brilliant from the company keeping us in the loop and only ever a phone call away. A relaxing break with the family just the tonic.

Very 😊 stay at villa.